During these uncertain times, employees, donors and volunteers all face personal challenges. Prepare your organization to serve its paid staff, volunteers, donors and more at our Customer Service online class. Kathleen McCleskey, certified strategic planner in the Cornerstone Organizational Planning© process, will cover the essential elements of nonprofit customer service.

You will:

• Recognize the essential elements of nonprofit customer service.
• Determine how to create a great customer experience.
• Implement customer service plan.

Who should attend?

Nonprofit paid staff, volunteer staff and board members who would like to enrich or cultivate a successful customer experience.

Location

Online

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