Having a strained relationship with a colleague? Do simple requests turn into a tug of war? This interactive class will teach you to recognize the triggers that will help diffuse tense situations and create harmony instead of friction.  

Who should attend?

General Nonprofit Management participants and anyone interested in learning how to de-escalate tense situations.

You will learn to:

• Recognize your defensive triggers as well as the defensive triggers in others
• Understand the psychology behind difficult relationships
• Implement tools to de-escalate instead of inflate 

Location:

Online

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