The pandemic has touched all aspects of society including how we work. Some employees may be having more of a difficult time than others. Improve productivity and handle disruptive behavior with grace by registering for our Managing Disruptive Employees online class. Teresa Harrison, Ph.D., assistant professor at the University of the Incarnate Word, will cover:

• Cognitive biases and the fundamental causes.
• The role assertiveness plays in resolving issues.
• Motivations for wanted and unwanted behaviors.
• Depersonalizing reactions to disruptive and/or difficult employees.

Who should attend?

Anyone wanting additional skills in relationship building.

Location

Online

register now