Engaging, Managing, and Retaining Volunteers Through Client-Focused Engagement

Volunteers help to augment paid staff efforts with mission completion. Yet, managing and retaining volunteers is more than a “Ya’ll Come” proposition. When engaging volunteers, you must consider what skills your organization needs in order to complete its mission. Volunteer engagement should be client-focused, not organization-focused. Participants in this session will explore the basics of a well-run volunteer program and will learn how a well-run program ties directly to volunteer retention. In this class, you will learn to:

• Develop volunteer engagement opportunities that are mission-focused
• Create tasks that will attract volunteers
• Understand the importance of skill-based engagement
• Construct an attention-grabbing message
• Support and retain your volunteers

Who should attend:  Nonprofit Management Program participants, program managers who engage volunteers and managers of volunteer programs

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