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How to Deal with Difficult or Disruptive Employees – Teresa Harrison

October 19, 2021 @ 9:30 am - 11:30 am

From the overachiever with an abrasive personality, to the mediocre “know-it-all,” to the underachiever who is satisfied with the status quo, learn how to effectively de-escalate issues with all types of personalities in this interactive workshop.

Who should attend:

Anyone seeking additional skills in relationship building, especially entry level to mid-level managers who may be experiencing staff disruptions in the workplace.

You will learn to:

  • Understand cognitive biases and the fundamental attribution errors
  • Examine assertiveness and the role it plays in resolving issues
  • Shape and understanding motivations for wanted and unwanted behaviors
  • Depersonalize reactions to disruptive and/or difficult employees


  • This event has passed.


October 19, 2021
9:30 am - 11:30 am
Event Category:


San Antonio Area Foundation